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Delivery

Gallery Furniture can deliver to any Australian address. If the address is outside major metropolitan areas, we will organise a specialised quote and provide an estimate for delivery. Please select correct option at checkout. We will contact you with delivery cost to your location.

Free Delivery to Sydney Metropolitan area.

Central & Inner Metropolitan
Sydney City
Ultimo
Chippendale
Pyrmont
Surry Hills
Kings Cross
Alexandria
Redfern
Waterloo
Rosebery
Botany
Mascot
Paddington
Bondi Junction
Bellevue Hill
Waverley
Woollahra
Bondi
Edgecliff
Double Bay
Rose Bay
Vaucluse
Randwick
Kingsford
Kensington
Coogee
Pagewood
Matraville
Glebe
Annandale
Rozelle
Leichhardt
Balmain
Newtown
Erskineville
St Peters
Haberfield
Five Dock
Drummoyne
Stanmore
Petersham
Camperdown
    Northern Beaches
    Seaforth
    Balgowlah
    Manly
    Harbord
    Collaroy
    Dee Why
    Brookvale
    Narrabeen
    Warriewood
    Mona Vale
    Bayview
    Newport
    Avalon
      Macarthur Region
      Campbelltown
      Ingleburn
      Minto
      Narellan
      Camden
        North Shore
        North Sydney
        Milsons Point
        Cammeray
        Northbridge
        Artarmon
        Crows Nest
        Lane Cove
        Chatswood
        Willoughby
        Roseville
        Lindfield
        Killara
        Gordon
        Pymble
        Turramurra
        St Ives
        Wahroona
        Hornsby
        Mount Colah
        Mount Kuring-gai
        Berowra Waters
        Terrey Hills
        Belrose
        Frenchs Forest
        Forestville
        Mosman
        Neutral Bay
        Cremorne
          Gladesville-Ryde-Eastwood
          Hunters Hill
          Gladesville
          Ryde
          North Ryde
          Meadowbank
          Ermington
          Rydalmere
          Telopea
          Carlingford
          Beecroft
          Pennant Hills
          Epping
          Eastwood
          W. Pennant Hills
          Cherrybrook
            Western Suburbs
            Homebush Bay
            Silverwater
            Sydney Markets
            Summer Hill
            Ashfield
            Croydon
            Croydon Park
            Burwood
            Strathfield
            Enfield
            Concord
            Rhodes
            Homebush
            Lidcombe
            Granville
            Regents Park
            Auburn
            Wentworthville
            Toongabbie
            Seven Hills
            Blacktown
              Parramatta-Hills District
              Parramatta
              North Rocks
              Northmead
              Baulkham Hills
              Castle Hill
              Kellyville
              Kenthurst
              Glenorie
              Dural
              Galston
                Outer Western Suburbs
                Mulgoa
                Kingswood
                Castlereagh
                Penrith
                Silverdale
                Richmond
                North Richmond
                Windsor
                Kurrajong
                Erskine Park
                St Marys
                Glendenning
                Quakers Hill
                Riverstone
                Rooty Hill
                Parklea
                Minchinbury
                  St George & Sutherland Shire
                  Rockdale
                  Kogarah
                  Carlton
                  Sans Souci
                  Hurstville
                  Blakehurst
                  Penshurst
                  Mortdale
                  Sylvania
                  Oyster Bay
                  Jannali
                  Gymea
                  Miranda
                  Caringbah
                  Cronulla
                  Kurnell
                  Sutherland
                  Heathcote
                  Menai
                    South Western Suburbs
                    Merrylands
                    Yennora
                    Chester Hill
                    Villawood
                    Smithfield/W.Park
                    Fairfield
                    Lansvale
                    Liverpool
                    Hoxton Park
                    St Johns Park
                    Chullora
                    Belfield
                    Belmore
                    Canterbury
                    Campsie
                    Lakemba
                    Punchbowl
                    Georges Hall
                    Yagoona
                    Bankstown
                    Dulwich Hill
                    Marrickville
                    Arncliffe
                    Earlwood
                    Bexley
                    Kingsgrove
                    Beverly Hills
                    Peakhurst
                    Padstow
                    Revesby
                    East Hills
                    Milperra
                      Delivery Cost Australia wide:
                      • 1kg to 10kg – $20
                      • 10.1kg to 15kg – $40
                      • 15.01kg to 25kg – $60
                      • 25.01kg to 50kg – $150
                      • 50.01kg to 80kg – $200
                      • 80.01kg to 100kg – $350
                      • 101kg to 125kg – $450
                      • 126kg to 150kg – $500
                      • 151kg to 175kg – $600
                      • 176kg to 200kg – $700
                      • 201kg plus – We will quote you cost

                        All International Orders
                        We will need to quote the delivery cost.

                        How do we quote on shipping (if applicable)? 
                        Shipping is based by weight and location. Shipping options are available  at checkout.

                        What is an Oversized item?
                        Oversized items are items that cannot be delivered by standard Australia Post services, due to size or weight. Items include most furniture, some rugs & larger homewares pieces over 50kgs. Oversized items also require additional man power, unpacking and set up therefore standard freight cannot be used.

                        Custom Furniture
                        Once your custom order has been placed in-store or online, please allow 8-10 weeks from date of order to delivery. Please note, if you live in a more rural area, delivery may take longer. If an order has a Custom Furniture & another furniture/oversized item, the other item will not be shipped out until the Custom Furniture is ready for shipping. This means you will have to wait 8-10 weeks to receive your custom furniture plus normal furniture or oversized items all at once.

                        Peak Periods
                        Please note, during the festive season orders may take slightly longer to deliver, due to high order volumes. We will always endeavor to ship your items as soon as possible.

                        Premium Delivery
                        Gallery Furniture only uses Premium delivery services unless otherwise requested. Our delivery team are experienced at handling all of our products and will ensure the safe arrival of your beautiful new furniture. By using our team, it will ensure minimal hassle, eliminating the possibility of damages. 

                        Delivery Time
                        Shipping time for freight items is approximately 5-7 business days from the time that the item(s) are scheduled for pickup from our warehouse. Orders sent via Toll Road Express or Ground Courier average 5-7 business days once they leave the factory. Orders sent via White glove carrier average 5-7 business days depending on location once leaving the factory. Please keep in mind that these time frames are after the product leaves the factory.

                        Once you have been contacted by the local delivery agent to set up your delivery, the delivery must be scheduled within 2-5 business days. If delivery cannot be scheduled within five business days, please contact us to make special arrangements otherwise, daily storage rates will apply for a maximum of 30 days. If after 30 days, delivery has not been completed, the order will be deemed unwanted and disposed of or donated at the discretion of Gallery Furniture. Please contact us regarding daily storage rates.

                        Shipping Rates
                        Shipping rates are automatically calculated at Checkout. Most items ship at No additional cost and are noted as "Free Shipping" on each product. If an item does have shipping charges, they will be noted under the shipping info tab on each product page.
                        Gallery Furniture automatically calculates your shipping costs at the time of check out in the shopping cart process once an item is placed into your cart with the appropriate delivery method chosen and your zip code entered. Shipping and handling charges for all items are a per item charge based on the weight of the item, size of the box, and the delivery destination.

                        Some of our items require additional charges to ensure they arrive at your home in safe and sound condition. Most shipments will be delivered to your curb. Should you need in home delivery, please contact customer service for specific freight rates related to your order.

                        Some furniture, lighting, and delicate items may need to be securely carted and packaged. Any additional shipping charge above our standard shipping cost is noted on the product page as a "delivery surcharge." Shipping costs are for Australian states. Please contact us for shipping costs for outside the contiguous Australian states, as they vary by product.

                        Tracking Your Order
                        Tracking number is provided once item is dispatched from our warehouse. We will automatically update your order with tracking number once your order is shipped. Tracking information is issued by Gallery Furniture's third part courier with your order consignment.

                        Insurance
                        Gallery Furniture will arrange delivery on your behalf. Transit insurance will be taken out by Gallery Furniture and/or our suppliers to ensure that your goods are fully covered for any accidental damage or breakages that may occur during the delivery process.

                        Multiple Shipments
                        If you have a large order and one item is going to cause a delay or is backordered, we may ship your order in multiple shipments. You will not pay any extra shipping charges for the extra shipment(s).

                        Shipping Backorders 
                        Sometimes an IN STOCK item may be OUT OF STOCK (sometimes an item may sell out before we've had a chance to update the website). We will make every effort to ship orders complete. If an item is out of stock or unavailable, we will ship it as soon as it becomes available. If the item was with a larger order, there will be no freight charge (you only pay freight once). If the item is no longer available, we will do our best to notify you immediately.
                        We do our best to ship out products in a timely manner, but we reserve the right to backorder or cancel orders at any time for any reason. You will be notified via email if part or all of your order is back ordered more than 4 weeks. Please email or call a customer service representative at sales@galleryfurniture.com.au or 0416596254 to check stock and real time availability on all products listed on our website.

                        30 Day Returns Policy
                        At Gallery Furniture we have a 30 Day Returns Policy which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Please note our "30 Day Return Policy" does NOT apply to any Fragile items, Mirrored items, Discounted or Sale items or Custom made / Pre order items for any change of mind. 

                        The customer is responsible for any return shipping cost to return to our warehouse. Shipping charges are not refunded under our 30 day return policy for any reason. For more information about Returns please view our Returns Policy page.

                        Trade Orders
                        Trade order delivery cost is based on weight and destination calculated by our courier. Any shipping charges will be invoiced before dispatch of goods. Free delivery is not available for Trade discount orders.

                        Disclaimer
                        Gallery Furniture does everything possible to assure a smooth and prompt delivery of your items. However, be aware and consider that there are circumstances out of our control that may arise and result in a delay in the production or delivery of your items. We do our best to give accurate lead times for each furniture manufacturer, but estimated lead times are not a guarantee of a specific delivery date.